You are not required to share any personal data in order to view our website. However, if you wish to send us a message or sign up to our newsletter you will need to provide certain information. This includes your name, location and email address in addition to your message and any other information you wish to provide to us. We collect your location in order to determine how to best serve you or respond to your message.
To place an order through our website, you can choose to register an account with us. We ask for your phone number to allow us to process your order. This number may be given to our courier or postage partner for delivery services.
We do not keep your payment card details on file. We use third party providers to process payments and only these entities see your payment card details.
The information we collect allows us to:
- Provide the products or services you have ordered
- Verify your identity and details of your payment method or credit card account
- Provide customer service
- Plan and manage our commercial business activities including analysis of your shopping habits and product preferences
- Communicate with you
- Inform you of our news, offers, products and services
We may release personal information where it is necessary to comply with the law. We may also share anonymous statistics about the number of visitors to our website or number of purchases made to third parties.
Third Party Apps
We may release personal information to reputable third party apps – for example, our email marketing software. We will not release your information or send you marketing emails without your prior consent in the form of you signing up via our website.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic usage.
We take reasonable care to keep your information private and secure. To see the personal data we hold about you or if you have any other requests please write to firstname.lastname@example.org